Software for Multidisciplinary Centres
Software for a multidisciplinary centre has to let several specialties work in the same program, each in its own place: a shared patient record with a medical history per specialty, role-based permissions that can be adjusted for each person, a shared diary that does not double-book rooms or practitioners, and documents issued in the name of whoever produces them.
What makes a centre with several specialties complicated
In a multidisciplinary centre the hard part is not having several specialties, but having them share patients, reception, rooms and invoicing without each one needing its own program. When the physiotherapist keeps her notes in one place, the nutritionist in another and reception in a third, the same patient exists three times and nobody sees their allergies in full.
What you need from a program boils down to five pieces:
| Piece | What it has to solve |
|---|---|
| Patient record | A single record, with what is shared visible to everyone and each specialty’s content in its own place |
| Permissions | That each person sees what they need for their job, no more and no less |
| Diary | Practitioners, rooms and equipment shared without double bookings |
| Documents | Each report, plan or prescription in the name of the practitioner who produces it |
| Invoicing | A common numbering and figures per specialty |
We review the basics of any clinic management program in what clinic management software should have. Here we focus on what changes when several specialties coexist.
A shared record and a history per specialty
The record in a multidisciplinary centre needs two levels: what serves everyone and what belongs to each specialty.
In Mi Clínica, the first level is the general medical history, with allergies, medication, medical background and habits. Allergies noted there also appear as a warning in the header of the record, in view of the whole team: it does not matter who sees the patient that day.
The second level is a tab per specialty. The history per specialty comes set up by default for, among others, physiotherapy, nutrition, aesthetic medicine and advanced aesthetics, and each specialty has its own background, visits, the progress note for each session, the body chart and files. This way, the nutritionist finds her measurements where she left them and the physiotherapist her sessions, without digging through the other’s notes.
What is noted in each history is each practitioner’s decision: Mi Clínica is a management program, it stores and organises, but it does not diagnose or give healthcare advice.
Role-based permissions, adjustable per person
In a centre with several specialties, permissions have to go by job role, with the possibility of adjusting them for a specific person when their job calls for it.
Mi Clínica comes with four default roles:
- “Dirección” (Management): can do everything.
- “Administración” (Administration): manages and invoices.
- “Recepción” (Reception): handles the diary, patients, payments and administrative documents, with nothing clinical.
- “Profesional sanitario” (Healthcare professional): their own diary and clinical side; does not invoice or manage.
“Dirección” can change, in “Configuración” (Settings), the permissions matrix of the other three roles for the whole clinic, with immediate effect for the entire team; the “Dirección” role itself cannot be changed and clinical access is only granted by role to healthcare staff. And if a specific person needs something different from their role, for example a physiotherapist who coordinates and has to see the team’s diary, it is adjusted from “Equipo” (Team) for that person alone, and you can go back to the permissions of their role at any time. Every permission change is audited.
In addition, who consults the medical record is logged, with user account, date and time. In a centre with many hands, that log is what lets you answer the question “who has opened this record?”.
One diary for all specialties
The diary in a multidisciplinary centre has to show the whole team at once and allow filtering by specialty, because reception books for all of them and each practitioner wants to see their own.
In Mi Clínica the diary has day and week views, a timeline per practitioner and a rooms and resources view, and it can be filtered by specialty, each with its own colour. When two specialties share a room or a piece of equipment, the diary warns of clashes in practitioner, room or resource. And each treatment in the catalogue states which practitioners are authorised to perform it: when you choose it in an appointment, if only one practitioner is authorised, the appointment is assigned to her.
How to organise slots, rooms and no-shows with several practitioners we cover in detail in the diary of a clinic with several practitioners.
Documents in the name of each practitioner
In a centre with several specialties each clinical document has to be in the name of whoever signs it as a practitioner, with their professional licence number, and not in the name of the centre or of whoever was at the computer.
In Mi Clínica, when a team member is added their specialty and professional licence number are noted. Documents fill themselves in with the patient’s, the clinic’s and the practitioner’s details, including their professional licence number, and each practitioner produces their own documents and prescriptions with their own user account. Only “Dirección” can prepare documents in the name of another practitioner; “Recepción” and “Administración” cannot do anything in the name of another.
With prescriptions there is one more rule: a prescription is always in the name of the practitioner who prescribes it, and “Recepción” and “Administración” can never prescribe. The “Puede recetar” (Can prescribe) permission is switched on by default for healthcare staff, but the program does not know who is authorised: Real Decreto 1718/2010 (Spain’s royal decree on medical prescriptions) defines the medical prescription as the document by which doctors, dentists or podiatrists, legally authorised to do so and within the scope of their respective competences, prescribe medicines or medical devices subject to medical prescription. That is why that permission has to be removed, from their permissions, from anyone who is not authorised. They are PDF documents in the name of the practitioner who produces them; this is not an official electronic prescription. Documents are signed on the tablet or remotely, and the person who signs receives a signed copy.
One invoicing system and figures per specialty
Specialties can work separately, but the clinic invoices with a single numbering and needs to see what each one contributes.
In Mi Clínica invoices are numbered in a series with no gaps and are cancelled with a corrective invoice, and payments in cash, card, Bizum (a Spanish mobile payment app) or bank transfer are recorded in the program, with no online payment. The statistics can be viewed by specialty and by practitioner, with output (the price of completed appointments), appointments and occupancy. With that you know, for example, whether one specialty fills its diary but earns little, or whether another has spare slots.
What to check during the trial
A multidisciplinary centre should try the program with at least two real specialties at the same time. During the 14-day trial:
- Add two practitioners from different specialties, with their professional licence numbers.
- Open the record of a shared patient and check what each one sees with their own user account.
- Adjust a permission for one specific person and then go back to those of their role.
- Book two appointments in the same room at the same time and see how the diary warns you.
- Prepare a document with each user account and check whose name it comes out in.
- Look at the statistics by specialty at the end of the week.
Bear in mind what it does not do today: automatic reminders to the patient by email, SMS or WhatsApp are still being switched on and are not sent yet, and there is no online booking, online payment or patient portal or app. The summary of features is on the Mi Clínica page (in Spanish).
Sources consulted
Checked on 11 October 2026. We link to the original source so that you can consult the current text.
Frequently asked questions
Does each specialty need its own Mi Clínica account?
No. All specialties work in the same clinic: they share the patient record, the diary and invoicing, and each has its own tab in the medical history.
Can I give a person a permission that their role does not have?
Yes. In addition to the permissions matrix by role, each person can have permissions adjusted from “Equipo” (Team), and they can be reset to those of their role whenever you want.
Who can prepare a document in the name of another practitioner?
Only “Dirección” (Management). Each practitioner produces their own documents and prescriptions with their own user account, and “Recepción” (Reception) and “Administración” (Administration) cannot do anything in the name of another.
Can I see how much each specialty produces?
Yes. The statistics can be viewed by specialty and by practitioner, with output, appointments and occupancy.